Guest Relations Officer

About Bitdeer:

Bitdeer is a world-leading technology company for Bitcoin mining and AI cloud.

Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers. Apart from designing industry-leading ASIC chips and manufacturing mining rigs, the Group handles complex processes involved in computing across the value chain. This includes equipment procurement, transport logistics, datacenter design and construction, equipment management, and network and facility operations. Bitdeer also offers advanced cloud capabilities to customers with a high demand for artificial intelligence.

Headquartered in Singapore, Bitdeer operates globally with a diversified 3 GW energy portfolio, and deploys Bitcoin mining and HPC datacenters in the United States, Bhutan, Norway, Canada, Malaysia, and Ethiopia.

Job Summary:

We are looking for an experienced Guest Relations Officer to manage our front desk and will be the first point of contact for visitors and staff. The ideal candidate will handle administrative tasks, manage communications, and help maintain a welcoming office environment. This role is essential in creating a positive first impression and supporting smooth day-to-day operations.

What you will be responsible for:

• Responsible for drafting and implementing procedures for meeting room management. Oversee meeting room bookings and maintain office calendars and workplace etiquette is followed
• Provide first class visitor experience to ensure smooth operations and a welcoming environment
• Manage visitor registration, issue badges and access cards / QR, and coordinate with building security
• Answer phone calls and respond to emails promptly and professionally
• Handle incoming and outgoing mail, courier services, and deliveries
• Assist with company events such as birthday celebrations, team building activities, and other employee engagement initiatives.
• Support internal office communications by assisting with announcements, newsletters, and updates
• Any other ad hoc administrative task as assigned

How you will stand out:

• Diploma or Certificate in Business Administration, Office Management, or related field

• · Proven experience as a Guest Relations Officer or in a similar front desk role
• · Excellent verbal and written communication skills
• · Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• · Strong organizational and multitasking abilities
• · Ability to handle sensitive information with confidentiality

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and exciting start-up spirit;
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.

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Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.